Production and Operations Management
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Production and Operations Management
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The second edition of the book Production and Operations Managementincorporates several suggestions offered by our colleagues and students all over the country.

In this edition we have endeavored to strengthen the basic characteristics of the book. The subject matter has been presented systematically in ten chapters, which can enable the reader to master the topics covered without any additional guidance. In keeping with the basic objective of making the learning of the ‘Concept and Principles in Production and Operations Management’, the following chapters have been revised as per the suggestions. Chapter 1 on Introduction to POMwas revised with the addition of Managing Global Operations with the concept of globalization. Chapter 2 on Plant Location and Layoutwas revised with locational models and the design of product and process layout. Service layout was also included. Chapter 4 on Materials Managementwas revised with the addition of special purchasing system. Chapter 6 on Quality Controlwas revised with the addition of ISO 14000 series along with the recognized bodies for ISO certification. Chapter 8 on Maintenance Managementwas revised with the concept of Total Preventive Maintenance. The revised edition also contains Caseletswhich provides additional input to understand the subject with practical application of the techniques used in each chapter. For the development of application skill of the theoretical knowledge of production and operation management, it is necessary to arrange for a visit or conduct the project work either by individual or group of students in a manufacturing or service organisation. In this context the revised edition contains skill development/practicalsin each chapter. For this purpose the students are adviced to visit a Fast Food Restaurant like Pizza Hut or Pizza Corner for getting the information for the questions given under skill development in each chapter. In addition to the caselet, cases are given to understand the entire concept of production and operations management at the end of the book. Complete care has been taken to make the book error free.

However, mistakes might have crept inadvertently. Readers finding any error are requested to bring it to our notice, for enabling us to rectify them in our future editions. We are grateful to New Age International (P) Limited, Publishers, and the editorial department for their untiring effort to publish the book within a short span of time with a nice get up.

Our acknowledgements are also due to Dr. Poornima Anil Kumarand Mrs. Bharathi Suresh, without whose support and sacrifice this work would not have been completed by the deadline. Finally, our acknowledgement is due to the Almighty who has blessed us with the knowledge, required for writing this book.
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